Policy Deployment: Getting the Right Things Done
Objectives
To provide an overview of Policy Deployment and its key elements:
- Plan-Do-Check-Act methodology (PDCA)
- The management process
- Catchball
- The Deployment Leader
- A3 Thinking
- To illustrate visual management as part of the process
- To discuss how to build a lean management system
Policy deployment, or hoshin kanri, is more than just a strategic planning system. Executed well it engages, motivates and involves everyone within the organisation in achieving sustainable improvements in the way the business performs. It consists of two interlinked systems or ways of working. Firstly, strategy and direction for developing new breakthrough products, technologies, methods and business processes. Secondly, business fundamentals for identifying, monitoring and improving the key processes in the organisation responsible for delivering customer value and company results, i.e. profit.
Case studies and practical exercises will help you learn the principles and structure of policy deployment and the practical aspects of implementation.
Who should attend?
Managers who will be leading a lean transformation in their department and senior managers leading lean across the organisation.
Curriculum
Introduction, key aspects and principles of policy deployment
Conventional planning vs Policy Deployment
Defining the business problem(s) and using PDCA
The Management process – developing, deploying, monitoring the plan and improving the system.
Catchball
The deployment leader concept – e.g. The Chief Engineer or Value Stream Manager
Using A3 Thinking as part of the process efficiency versus effectiveness
A total business system
Direction and Strategy
Visual management of the “Vital few.”
Problem Solving
Building the management system.